Our Team

Hi, I'm Ali and I bring over 25 years of international experience in diversity, inclusion, and hospitality. Having lived and worked in multiple countries, I specialize in creating people-centered cultures where employees and customers feel valued.

As a passionate advocate for transformation, I thrive on delivering impactful keynotes, interactive workshops, and tailored strategies that drive lasting change. My approach turns awareness into action, using real-life experiences and hands-on solutions to foster inclusive environments.

Beyond my professional work, I enjoy traveling, photography, and capturing the beauty of diverse cultures.

Hi, I'm Ružica, with over 30 years in the hospitality industry, from diverse roles in Switzerland to launching innovative businesses in Croatia. I specialize in creating people-centered cultures where both employees and guests feel valued.

As a creative professional, I develop new concepts, refine business strategies, and craft unforgettable customer experiences. With a holistic approach—integrating mind, body, and soul—I ensure businesses are both sustainable and successful.

In addition to my hospitality background, I’m a certified RTT (Rapid Transformational Therapy) practitioner, helping individuals and teams overcome limiting beliefs, reduce stress, and build confidence. This enhances team dynamics.

In my free time, I enjoy long walks, blending essential oils, and unwinding in the sauna.

Hi, I’m Isabelle, With over 30 years of experience across 20+ countries, I’ve built my career in hospitality as both an entrepreneur and a leader. From launching and managing businesses abroad to designing thoughtful guest experiences, I thrive on blending cultural insight with a personal touch.

I’m passionate about creating spaces that feel welcoming, where service is effortless, and every detail enhances the guest’s journey.

My expertise lies in crafting seamless experiences that leave a lasting impression while fostering a culture of excellence.

Outside of work, I find inspiration in travel, design, and wellness. I love the spontaneity of summer road trips, the creativity of interior design, and the balance found in nature.

Our team brings over 85 years of global hospitality experience, working with top-tier brands across Europe and beyond. We understand the challenges and opportunities of the industry, and we tailor our solutions to meet your unique needs.

Why Us?

85

9

20

languages

years of expertise

countries

lived & worked in

fluently spoken

Expertise you can trust

Our team brings over 25 years of global hospitality experience each, working with top-tier brands across Europe and beyond. We understand the challenges and opportunities of the industry, and we tailor our solutions to meet your unique needs.

Proven results

We don’t just offer ideas—we deliver measurable outcomes. Whether it’s increasing guest loyalty, improving staff retention, or driving sustainable growth, we ensure our strategies lead to tangible success.

People-Centric approach

Innovative solutions

Our core philosophy is simple: happy teams create happy guests. By focusing on empowering people—your greatest asset—we build environments where your teams and your business can flourish.

In today’s ever-changing industry, innovation is key. From redefining dining experiences to designing leadership frameworks and guest journey enhancements, we provide forward-thinking solutions that keep you ahead of the curve.

Our Uniqueness